Saturday, May 30, 2020

Explaining Transitions On Your LinkedIn Profile

Explaining Transitions On Your LinkedIn Profile Deb Dib, one of my career expert partners, showed me a recent change on her LinkedIn profile.   I had seen Macys as one of her companies before, and really had no idea how she made the change to get from a buyer at Macys to a career coach.   Check out the explanation now: Two things I love: 1. She is bridging one role to another which is something I had wondered about (just how did she get into coaching??). 2. She has her personality and her brand all over this.   You get a her brand in her summary, and she carries it through to here.   This is normally a boring did this, did that section, but she spices it up. Do you have gaps on your LinkedIn profile?   If you can help people understand the transitions that are not so obvious, youll probably create more interest in who you are and what you bring to the table. Explaining Transitions On Your LinkedIn Profile Deb Dib, one of my career expert partners, showed me a recent change on her LinkedIn profile.   I had seen Macys as one of her companies before, and really had no idea how she made the change to get from a buyer at Macys to a career coach.   Check out the explanation now: Two things I love: 1. She is bridging one role to another which is something I had wondered about (just how did she get into coaching??). 2. She has her personality and her brand all over this.   You get a her brand in her summary, and she carries it through to here.   This is normally a boring did this, did that section, but she spices it up. Do you have gaps on your LinkedIn profile?   If you can help people understand the transitions that are not so obvious, youll probably create more interest in who you are and what you bring to the table.

Wednesday, May 27, 2020

Customer Service Representative Resume Part 1

Customer Service Representative Resume Part 1Most people who are thinking about applying for a customer service representative position have a sales person or a human resources professional to hand. The important part of this position is the customer service element. This element is usually covered by an individual with some level of management experience.They are not really trained to deal with that. A new person usually has to be trained for this type of job. There are places that will train you on how to make a good customer service representative resume. Those are the places that you should start looking.It might be difficult to find someone with experience in this field, but if you can you need to follow it up with your new person. They need to understand that what they are doing is very important and that they are an important part of the company. They need to be listened to, but not because they are required to be there all the time.I personally have had to do this several tim es. But I have also had many people tell me that they liked working with me because I was able to listen to them and try to help them out. My credibility goes a long way here.The other reason why your customer service representative resume should be long enough is that you can use the letterhead that you are using now and link to it in the body of the letter. Have the letterhead ready to go so that you can add to the letter later. You can also add things to the letterhead to remind the person reading it that it is from you.The more relevant information you can give the letter, the better. Give the person something like, 'Due to the economy we may be having fewer calls this month, but know that I appreciate all the hard work that you have done and how you have worked with my company over the years.'If you don't already have a social security number, you will probably want to get one as soon as possible. But if you are starting out, you might want to use a different, more personal one .Do the same thing when you write your job description for the customer service representative resume. Use the terms that are specific to the job that you are looking for. The first thing that you should write is 'Customer Service Representative Position: Sales - Phone'.

Saturday, May 23, 2020

On the Job by Anita Bruzzese Why Some Employees Love Their Jobs More Than Others

On the Job by Anita Bruzzese Why Some Employees Love Their Jobs More Than Others Thoughts of love are in the air around Valentines Day, but Cupids arrow may be absent from many workplaces this year as employees feel anything but gaga over their jobs or employers. Overloaded and overstressedfrom the economic downturn, many workers are now starting to consider leaving their current positions as the job market improves. Like spurned lovers, these employees are ready to pack their bags and make employers sorry they didnt treat them right. So how can employers rekindle the spark with workers and get them to fall in love with their jobs and their companies all over again? The key, say career experts, is taking steps to show the employee that the company is not a selfish significant other. By offeringcareer developmentto an employee, the company can prove its commitment to helping the worker grow and thrive in the relationship. That can generate such fondness, experts say, that workers are likely to embrace their job commitment wholeheartedly and start being more productive, innovative and loyal. Without it, employees are likely to view an employee as a slimy frog they have to put up with until their prince of a job comes along. Watch them grow Beverly Kate, co-author ofHelp Them Grow or Watch Them Go,says there must be constant mini conversations with workers about how theyre developing their careers, focusing on lessons learned and how they can be applied to their professional growth. You cannot wait for the annual performance review. Managers hate doing career development, anddo it badly, she says. So employees end up thinking it means nothing and its just an exercise. She says a better way to handle career development, for example, is for managers to use daily opportunities to have career conversations with a worker. For example, an employee may say she lost sleep over a presentation that actually went very well. Instead of the manager simply offering Good job! she should agree that the presentation went well, but then ask (read more here)

Tuesday, May 19, 2020

20 Questions Smart Employees Ask Themselves - Personal Branding Blog - Stand Out In Your Career

20 Questions Smart Employees Ask Themselves - Personal Branding Blog - Stand Out In Your Career These 20 questions cover five key areas that are critical to your accurately evaluating how well you’re doing at work. Your answers (or score) predict whether you’re likely to be promoted, fired or kept simmering in the same spot for years to come. Score each question on a scale of 1-10 (10 = AWESOME). Add up your total score in each category. If you are totally awesome, you’ll have a total of 200 points. If you score below 30 points in any category, it’s time to take remedial action. Job mastery How well do I? 1. Exhibit expertise of the particular knowledge and skills that make me a uniquely valuable employee 2. Continue to get educated to update my knowledge and skills for my position and the positions I desire to hold in the future 3. Understand the metrics by which I am evaluated as well as those that my department is judged, and work to excel at those measured behaviors 4. Manage my tasks and actions to contribute to the performance outcomes set for my department and company Communication with my boss How well do I? 5. Understand and articulate my boss’ top priorities and reasons for them, and approach my work in that manner 6. Know which is of greater consequence to my superior: people, projects or principles 7. Appreciate my boss’ sense of balancing the need to a) gather information and b) take action 8. Show that I understand and support my superiors’ professional aspirations Relating to others and gaining visibility How well do I? 9. Seek to create significant, lasting connections with everyone in my company 10. Communicate using all opportunities to strengthen my ties throughout the organization 11. Manage my intentions and actions to appropriately compete and collaborate with my peers 12. Project my desire to be a resource to others as well as a willingness to be assisted by them Cultural sensibility, belief and belonging How well do I? 13. Keep a clear picture of the formal and informal reporting lines in my company 14. Like my company’s overall approach to business, people and the marketplace 15. Believe that I can contribute to the larger goals and vision of my organization 16. See that opportunities exist for me to grow and gain greater responsibility and authority in my company Good judgment and resourcefulness How well do I? 17.  Imagine I would be able to step up and fill in for my boss or another superior, if needed 18. Seek opportunities to be increasingly effective and efficient with the tools, workspace and funds allocated to me 19. Build relationships outside of the company that can be leveraged for its benefit 20. Relate to people who have the capacity to mentor me and widen my scope of influence There’s a wealth of free and low-cost resources to get you back on track. Let me know if there are any areas you’d like to drill down on, and I’ll be happy to send you a list to kick-start your career. Email: Nance@NanceRosen.com Author: Nance Rosen is the author of Speak Up! Succeed. She speaks to business audiences around the world and is a resource for press, including print, broadcast and online journalists and bloggers covering social media and careers. Read more at NanceRosenBlog. Twitter name: nancerosen

Saturday, May 16, 2020

Learn How to Buy Resume For Writing Keywords

Learn How to Buy Resume For Writing KeywordsLearn how to buy resume for writing keywords and what that means to the job you're applying for. To learn how to buy resume for writing keywords you have to take a look at how the industry of writing resumes is set up.To start with, let's break down how resumes are laid out in layman's terms. They're laid out in chapters, typically the first three to five, depending on how many names you want on the page. Each chapter contains one or two sections, which are usually either a header, a list of skills, or a listing of experience.When you write your resume, the first thing you should do is list all of the experience you have. That's the bulk of it. The next thing you need to do is figure out what section of the resume to use. If you're using keywords, you don't have to put the keywords in the section where they belong, which is the header, but you can put them in an area within the header.For example, if you're selling carpentry, you can put ca rpentry in the heading instead of the other sections. This way, if the person doesn't read it, they won't know what your skills are. If they do read it, they can easily see that you're selling carpentry.After you write the section and the headers, you can move on to listing skills that you're good at in that specific type of work. The skill, like the experience, is listed in the order you think people will read them.For example, if you have two options for a remodeling job, you might say you're good at drafting, painting, or carpentry. If they go into those sections and read you a list, they'll see that you have these skills.As I said before, if you're selling your resume, you have to make sure that you have keywords in the list. This will make your resume more interesting to the reader and help them determine whether they want to read more about you or not. You can learn how to buy resume for writing keywords so that your keywords show up and no one has to wonder if you've got the skills to fill out that particular job.The best keyword to use would be something related to the job you're applying for. For example, if you're applying for a building contractor job, your best keywords would be things about building contractors.

Wednesday, May 13, 2020

Feedback How Open Are You

Feedback How Open Are You Asking others for feedback is one of the easiest ways to immediately improve your performance and happiness on the job.  Simply ask those you work most closely with, How am I doing? and youll gain insight into steps you could be taking right now to work smarter not harder.  Why More People Dont Ask for FeedbackWhat if you hear from others that youre not doing such a great job? What if you are asked to change the way you do things?  What if you have to own up to your weaknesses in front of others?  What if asking the question highlights for your boss (or staff) that youre not really that useful afterall?Youre Better Off Knowing  The truth is, youre better off knowing what your boss, coworkers and subordinates think of your performance even if you dont like the answers.  Why?  Because what you dont know can hurt you.  I worked with one executive whos direct style at a new employer was taken as aggressiveness by the staff.  He thought his team was working well.  So he was shock ed that HR had received several complaints.  With coaching (and feedback), this executive was able to adjust his communication style to one his staff could better appreciate and immediately his working relationships improved.An Easy Formula For Asking For FeedbackStop. Start. Continue.  Ask for one item you might start doing, another you might stop doing and another you might continue doing when it comes to working together.  We often used this format when I was a management consultant at Arthur Andersen.  It was very effective in getting to specific items to improve and further build our client relationships as well as deliver quality work to them.Dont let fear keep you from asking for feedback.  How am I doing? is a simple yet powerful question that can improve the quality of all of your relationships, not just work-related ones.Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen. ~Winston Churchill(Photo courtesy of Flikr user Karl Horton.)

Friday, May 8, 2020

CSR - Doing well by doing good - The Chief Happiness Officer Blog

CSR - Doing well by doing good - The Chief Happiness Officer Blog Corporate Social Responsibility, or CSR, is defined as voluntary efforts by businesses to contribute to society. It may include Workplace issues (such as training and equal opportunities) Human rights The business impact on the community Reputation, branding and marketing Ethical investment Environment Ethics and corporate governance I think CSR is great and many corporations practice it already. One percent for the planet, pioneered by Patagonia, is one of my favorite examples. And now something even more interesting is going on right here in Denmark: were implementing a national policy to enhance corporate growth and sustainable social development by teaching small and mid-sized businesses about CSR . I just had a very exciting meeting with Karen H?eg, an old friend whos currently working on that very project for the Danish Commerce and Companies Agency. The project kicked off formally last week and will educate 12.000 danish leaders and employees from small and mid-sized businesses in CSR, helping them to increase their profits while doing something good for society and the planet. It is, as far as I know, the largest CSR project in the world. Studies show that companies who do CSR make more money than those who dont. Quite simply, doing good helps businesses do well. I have a simple explanation for why this is the case: Doing good feels good. It makes people happy. And happy people are the best way to business success. In my post about Creating a Happy and Rich Business, I outlined the six practices of happy workplaces, and two of these are Care and Think and act long-term. CSR is an expression of both of these. Thats why it makes people happy, and thats why its good for corporate profits and corporate growth. But then again, I would say that, wouldnt I? :o) Thanks for visiting my blog. If you're new here, you should check out this list of my 10 most popular articles. And if you want more great tips and ideas you should check out our newsletter about happiness at work. It's great and it's free :-)Share this:LinkedInFacebookTwitterRedditPinterest Related